# 常见的微信支付错误信息

## 微信二维码不支持 "长按"

看到此错误意味着长按 QR 码并尝试提取其数据不是受支持的方法。

您应该尝试使用微信手机APP上的相机功能物理扫描二维码。

![长按二维码不起作用](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66000491595/original/PGuTvEUlZ3GI0QEKX4QhcEvuYo8xes2U9g.png?1600190952)

## 客户需要经过验证的微信账户

我们的插件所使用的Stripe集成只支持经过验证的微信支付账户的支付。一般来说，这些账户是由中国公民或拥有微信正式运营国家的国民身份证的公民拥有的。 

未经验证的微信用户在尝试付款时将收到一个错误信息。这就是他们将看到的错误信息: 

![没有经过身份证验证的客户不允许在国外付款。](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66000505995/original/exBli-SPIYOWfeIWsZd9EVtBB90v9SmwFw.png?1600271941)

## **从屏幕截图中扫描二维码**

商家已经完成了异常活动。目前无法通过扫描照片中的二维码完成支付。

这意味着客户试图将支付二维码作为截图导入微信，这是不支援的。客户必须通过用微信应用中的相机功能实际扫描二维码来完成结账。 

![无法通过扫描照片中的二维码完成付款](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/66000504232/original/7SpqdK4O6DH4SmUzhPS3HtbHpGGVj0uGRg.png?1600266828)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.chinapaymentsplugin.com/zhong-wen-jian-ti/common-error-messages/common-wechat-pay-error-messages.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.