China Payments Plugin Documentation
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  • Welcome 👋
  • Getting Started
    • Quick Setup
    • Activating Payment Methods
  • Checkout Flows
    • WooCommerce
    • MemberPress
    • Simple Membership Plugin
    • LifterLMS
    • Payment Page (payment form)
  • Payment Gateways
    • Stripe
    • Planned Payment Gateways
  • Payment Methods
    • WeChat Pay
      • WeChat Pay User Experience
    • Alipay
      • Alipay User Experience
    • Credit Cards
  • Currencies
    • Supported Currencies
    • Currency Conversion API
  • Common Error Messages
    • Common WeChat Pay Error Messages
    • Common Alipay Error Messages
    • Other Errors + Plugin Conflicts
  • Troubleshooting
    • Troubleshooting Steps
    • Why are payments for WeChat Pay and Alipay getting refunded?
    • How do I add Gaucho Plugins Support to my Stripe Team?
    • Why isn't Stripe Connect working?
    • Why are payments failing in Stripe?
    • WooCommerce Order Completion
  • FAQs
    • How do I set up Stripe Webhooks?
    • Why can't I activate Alipay or WeChat Pay in my Stripe account?
    • How do WeChat Pay and Alipay work?
    • What is China Payments Plugin?
    • How does China Payments Plugin Work?
    • How do I connect with Stripe Connect?
    • How do I upgrade to the PRO or Business plans?
    • How do I set up a payment confirmation page?
    • How long are WeChat Pay QR codes valid?
    • What's the total cost of using China Payments Plugin?
    • How do I remove all plugin data on uninstallation?
    • How do I join the BETA?
    • How do I override the icons used in checkout?
  • Changelog
    • Changelog
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  1. Troubleshooting

Why isn't Stripe Connect working?

PreviousHow do I add Gaucho Plugins Support to my Stripe Team?NextWhy are payments failing in Stripe?

Last updated 3 years ago

In some cases, Stripe Connect may redirect to your site with a 404 error.

This can sometimes be caused if the Stripe Connect redirect URL is blocked on your server for some reason. This is common if your site's structure is not based on the default WordPress /wp-admin/ and perhaps has files stored in a subdirectory or plugins blocking URLs for security purposes.

We are currently working on a fix to this issue so it is resolved in the long-term. In the meantime, we suggest temporarily changing the default WordPress URL structure to /wp-admin/ login and you may attempt temporarily disabling any security plugins when making the Stripe Connection.

If you find any other issues with Stripe Connect not working, please contact our support team.

404 Error - Not Found - The requested URL was not found on this server.