# Why isn't Stripe Connect working? In some cases, Stripe Connect may redirect to your site with a 404 error. This can sometimes be caused if the Stripe Connect redirect URL is blocked on your server for some reason. This is common if your site's structure is not based on the default WordPress `/wp-admin/` and perhaps has files stored in a subdirectory or plugins blocking URLs for security purposes. ![404 Error - Not Found - The requested URL was not found on this server.](/files/-MlR52r-HLfvHwi44dxE) We are currently working on a fix to this issue so it is resolved in the long-term. In the meantime, we suggest temporarily changing the default WordPress URL structure to `/wp-admin/` login and you may attempt temporarily disabling any security plugins when making the Stripe Connection. If you find any other issues with Stripe Connect not working, please contact our support team. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.chinapaymentsplugin.com/troubleshooting/why-isnt-stripe-connect-working.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.